Privacy Policy

1. Information We Collect

• Account Data: email and auth identifiers.
• Payment Data: billing details handled by creem.io.
• User Content: uploaded pet photos and generated images.
• Usage Data: IP address, device/browser details, log time‑stamps.
• Cookies: session, preference and analytics cookies.

2. How We Use Your Data

• Provide and maintain the Service.
• Process payments and prevent fraud.
• Generate AI images and deliver files.
• Improve and debug the Service (opt‑in for model‑training).
• Send transactional emails, marketing only with consent.
• Comply with legal obligations.
• To notify you about changes to our Service or any products or services we offer or provide through it.

3. Data Security

We implement technical and organisational measures to protect your data, and data at rest benefits from the built‑in encryption of our cloud vendors (e.g., Supabase). Internally we enforce least‑privilege access, staff authentication controls, and routine, encrypted backups. We aim to notify affected users of any reportable data breach within 72 hours of discovery. No internet or storage system is 100% secure; therefore we cannot guarantee absolute security.

4. International Data Transfers

Your data may be transferred to, and processed in, countries outside your own (including the EU and United States). We rely on Standard Contractual Clauses or equivalent safeguards where required.

By using the Service, you acknowledge and consent to this international transfer of your personal data.

5. Your Rights

You can access, correct, delete, restrict or export your data, and withdraw consent at any time. Email us to exercise these rights.

6. Children's Privacy

The Service is not intended for, or directed at, individuals under 18 years of age. We do not knowingly collect personal data from anyone under 18.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.

7. Changes

We may update this Privacy Policy as we add or change vendors. Significant changes will be announced on this page and/or via email at least 14 days before they become effective.

8. Contact

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

support@aipetportrait.net